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A Small Nudge Can Do Wonders: Restoring Managerial Clarity Under Pressure
Progress in organisations rarely arrives through dramatic change.
More often, it begins with a small adjustment in how someone sees a situation.
Managers understand this instinctively.
They encourage.
They redirect.
They help others regain perspective when momentum fades.
Yet managers themselves often operate without that same distance...

Niko Verheulpen
Jan 31, 20241 min read
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Reducing Internal Friction: The Organisational Case for Authenticity
In most workplaces, people know how to present themselves. They understand expectations, calibrate their language, and adjust how they contribute depending on context. This is not in itself a problem. It is part of professional life.
What matters is the cumulative effect when that adjustment becomes constant.

Staci Callender
Jan 31, 20243 min read
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Psychological Safety as Signal Quality: Why organisations miss what matters until it is too late
Psychological safety now appears in many organisations as an explicit objective. It is referenced in values statements, tracked through engagement surveys, and sometimes summarised in a single score reviewed at leadership level.
Yet a practical question remains. When people do not yet feel fully safe to speak, how reliable are the methods used to measure that safety?

Niko Verheulpen
Nov 11, 20233 min read
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Inclusion as a Condition for Contribution: How lived experience shapes trust, judgement, and decision quality
Many organisations approach diversity and inclusion as a matter of intent, representation, or messaging. What is less often examined is how inclusion functions as a condition for contribution...

Staci Callender
Nov 11, 20233 min read
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Performance Management as Stewardship: How external coaching supports judgement, ownership, and clarity
Distinguishing between responsibility, direct control, and influence is central to mature performance management. Many performance issues persist because these categories are collapsed into a single binary: either a manager is responsible and can act, or they are not responsible because decisions sit elsewhere.
That collapse has consequences...

Staci Callender
Nov 11, 20233 min read
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