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90-Day Sales Onboarding Plan

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Service Overview

In the Sales arena, the undeniable significance of 'Ramp Time' cannot be overstated. It is an imperative to expedite the onboarding process for New Team Members, enabling them to achieve success within their initial months.

 

The first 90 days are pivotal for new hires. Our Comprehensive Onboarding Plan provides Learning Materials, Testing, and Practical Exercises to Boost Employee Proficiency and Retention.

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KEY FACTS OFTEN OVERLOOKED...

It is a fact that this critical period is not solely about companies evaluating the suitability of the new hires for their roles. It is equally vital to recognise that new hires are forming their judgments about your organisation during these crucial early stages.

 

The assurance that one can perform their job proficiently during this period serves as a powerful catalyst for bolstering long-term morale, commitment, and engagement. This effect is even more pronounced when new hires perceive adequate support and guidance throughout their induction.

 

Moreover, new Team introductions and prompt performance, influence client impressions. A successful hire transforms client relations, while a less effective process harms them.

 

Whether you need assistance in Designing a Structured Induction Plan with actionable recommendations or require Training for your new hires in Essential Sales and Customer Service Skills, we are here to support you every step of the way.

 

Our Training modules for new hires cover a wide spectrum of crucial skills in Sales and Customer Service, ensuring a seamless integration of comprehensive support for your Team.

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Key Topics

These include:

Sales Techniques

  • Equipping your Team with effective Sales Strategies, Negotiation Skills, and Objection Handling Techniques to boost their Confidence and Sales Performance.

Product Knowledge

  • Ensuring that your new hires have an in-depth understanding of your offerings, enabling them to provide informed and persuasive recommendations to clients.

 

Customer Relationship Management

  • Training your Team to Build and nurture strong, lasting Client Relationships through Effective Communication, Empathy, and Problem-Solving.

 

Time Management

  • Teaching time-efficient practices that enable your Sales professionals to prioritise tasks and maximise productivity.

Presentation Skills

  • Enhancing your Team’s ability to deliver impactful Sales Presentations and pitches that resonate with clients.

 

Sales Technology

  • Familiarising your Team with the latest Sales tools and CRM systems to Streamline Processes and Optimise Customer Interactions.

  • Even in the absence of a CRM tool, we will guide your new hires in efficiently organising their work using readily available tools such as Excel if necessary. Our primary focus is to empower your team for success, irrespective of your technological landscape.

 

And More...

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Benefits

Sales Targets and Goals

The 30-60-90 day plan assists employers in setting clear expectations for new sales hires by outlining specific sales targets, goals, and key performance indicators (KPIs) for each phase of the onboarding process and beyond.

Sales Coaching and Support

The plan facilitates ongoing Sales Coaching and support. Employers can offer regular Feedback on Sales Techniques, Customer Interactions, and Product Knowledge, ensuring that every new Sales representative receives the necessary guidance to excel in their role.

Sales Performance Evaluation

Employers can effectively Monitor the Performance of new Sales hires during the onboarding period. The structured plan allows for continuous assessment of Sales strengths and areas for improvement, enabling employers to make informed decisions about additional Training, adjustments, or further development tailored to the Sales context.

Enhanced Sales Performance

Equipping your Team with effective Sales Strategies, Negotiation Skills, and Objection Handling Techniques, boosting their confidence and overall Sales performance.

Reduced Recruitment Turnover

A comprehensive onboarding programme ensures that new hires feel supported and engaged from day one, reducing the likelihood of turnover and the associated costs of recruiting and training replacements.

Faster Time to Productivity

By providing structured training and resources, new employees can become productive more quickly, contributing to the company's goals sooner and increasing overall efficiency.

Improved Employee Satisfaction

Effective onboarding demonstrates that the company values its employees and invests in their success, leading to higher levels of job satisfaction and potentially reducing the need for costly interventions to address morale or performance issues later on.

Better Alignment with Company Culture and Impact on Team Dynamics

A thorough onboarding programme helps new hires understand the company's values, mission, and culture, leading to better alignment with organisational goals and reducing the likelihood of cultural mismatches that can disrupt team dynamics and productivity.

Minimised Errors and Rework

Employees who receive comprehensive training are less likely to make mistakes or require extensive oversight, reducing errors and the need for costly rework or corrective measures.

Optimised Resource Utilisation

Investing in onboarding ensures that resources spent on recruiting and hiring are maximised by retaining and developing top talent, rather than continually cycling through new hires.

Legal Compliance

Proper onboarding includes education on legal and regulatory requirements, reducing the risk of costly fines or legal actions resulting from non-compliance.

Positive Employer Branding

A well-executed onboarding programme enhances the company's reputation as an employer of choice, attracting top talent and potentially reducing recruitment costs over time.

Long-Term Cost Savings

While the initial investment in a comprehensive onboarding programme may seem significant, the long-term benefits in terms of increased productivity, reduced turnover, and improved employee satisfaction often outweigh the costs, resulting in overall cost savings for the business.

Our Training modules are designed to elevate your Sales performance, boost Customer Satisfaction, and enhance overall Productivity that translates into Increased Revenue and Profitability, heightened Customer Satisfaction, Retention, and Loyalty, as well as more efficient utilisation of time and resources.

Contact us for a detailed service outline and to discuss how these training programmes can be customised to meet your specific business needs and goals.

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