Test Email 3 | Sales Call Trainings

Selling is transferring
Enthusiasm

Customer care and client retention are the transference of motivation.

But how do your people sustain high levels of enthusiasm and motivation?

Our unique approach to training and coaching is designed to help. We go beyond basic skills development, fostering a sense of ownership over the learning journey and cultivating a growth mindset. Well-being is at the core of our method, and we also look for opportunities to enhance processes. With a Lean Six Sigma Black Belt on our team, we help managers identify areas for improvement and support them in gaining employee buy-in when changes are implemented.

We take a truly holistic approach because, at the end of the day, training is about driving real results.

Even the most motivated teams can appreciate and benefit from an extra nudge to stay on track—perhaps even more so. Let’s be direct: a conversation is still the most effective way to make an informed decision: Give us a call to discover how our tailored approach can deliver the best results in the most cost-effective way. We look forward to hearing from you!

Welcome to Sales Call Trainings

At (SCT), we understand the significant influence that effective coaching and training can exert on harmonising the European and British teams both during and after the merger. As external trainers, we leverage our unique position to engage in three primary areas of action. The safe environment we offer, stemming from that external perspective, enables us to assess and enhance skills, inspire and nurture overall employee well-being, and identify opportunities for process improvements and adherence.

"Coaching, when done right, has the power to Boost Motivation and Enthusiasm."

Skill Training & Development (Ownership)

Ownership and responsibility are fundamental to achieving success. Our unique methodology and training programmes are meticulously designed to empower individuals through enhanced skills and knowledge, fostering confidence and capability in their roles. By promoting a culture of continuous learning, we empower employees to take charge of their development, actively contributing to both the harmonisation process and their preparedness for future challenges.

CONNECTION

Well Being & Motivation (Connections)

The well-being and motivation of employees are paramount to sustaining long-term success. Our coaching sessions are purposefully crafted to deeply engage individuals, addressing their anxieties and concerns head-on. We leverage our unique position to identify blind spots and bridge gaps between employees and management. By fostering a supportive environment, we empower team members to embrace vulnerability, change, build trust, and cultivate robust, collaborative relationships. This holistic approach not only boosts motivation but also fosters a healthier and more productive workplace. Through our proactive interactions, employees experience firsthand that management support is readily available, enabling leaders to anticipate and address needs early, thus gaining a strategic advantage.

Process Improvement: Awareness (Bottom-up) and ‘Buy-In’

As Coaches with a background in process improvement, we are often well-placed to detect bottlenecks or opportunities for improvement simply by working closely with teams and supporting them through their challenges (adhering to the 'go to Gemba' principle). Achieving buy-in from all team members is essential for the smooth implementation of (new) processes. Our evidence-based approach focuses on engaging stakeholders at every level, utilising the data shared with us, and proven methods to address any resistance to change, thereby driving efficiency and effectiveness across the organisation. By involving employees in the planning and execution stages, we ensure their commitment.

These insights and observations are fed back to management, enabling them to make operations more lean and responsive to evolving needs.