SSC | Sales Call Trainings

Staci Callender

Fractional Business Coach Lean Six Sigma Black Belt

Welcome to Sales Call Trainings

As a coach and consultant, my mission is to empower clients to align with their personal and professional aspirations in a supportive, co-creative environment. By providing unwavering support, I guide individuals to think critically, reflect deeply, and focus on their goals—unlocking their full potential to create meaningful and lasting success.

With extensive industry knowledge, particularly in the retail and hospitality sectors, I understand the unique challenges and opportunities you face. Through tailored strategies and innovative approaches, I help you navigate obstacles, seize opportunities, and achieve measurable results.

My passion lies in fostering creativity, self-awareness, and growth. Together, we’ll embrace opportunities and embark on a transformative journey toward a future teeming with possibilities. Let’s connect to explore how we can turn your aspirations into achievements.

"Coaching, when done right, has the power to Boost Motivation and Enthusiasm."

Skill Training & Development (Ownership)

Ownership and responsibility are fundamental to achieving success. Our unique methodology and training programmes are meticulously designed to empower individuals through enhanced skills and knowledge, fostering confidence and capability in their roles. By promoting a culture of continuous learning, we empower employees to take charge of their development, actively contributing to both the harmonisation process and their preparedness for future challenges.

CONNECTION

Well Being & Motivation (Connections)

The well-being and motivation of employees are paramount to sustaining long-term success. Our coaching sessions are purposefully crafted to deeply engage individuals, addressing their anxieties and concerns head-on. We leverage our unique position to identify blind spots and bridge gaps between employees and management. By fostering a supportive environment, we empower team members to embrace vulnerability, change, build trust, and cultivate robust, collaborative relationships. This holistic approach not only boosts motivation but also fosters a healthier and more productive workplace. Through our proactive interactions, employees experience firsthand that management support is readily available, enabling leaders to anticipate and address needs early, thus gaining a strategic advantage.

Process Improvement: Awareness (Bottom-up) and ‘Buy-In’

As Coaches with a background in process improvement, we are often well-placed to detect bottlenecks or opportunities for improvement simply by working closely with teams and supporting them through their challenges (adhering to the 'go to Gemba' principle). Achieving buy-in from all team members is essential for the smooth implementation of (new) processes. Our evidence-based approach focuses on engaging stakeholders at every level, utilising the data shared with us, and proven methods to address any resistance to change, thereby driving efficiency and effectiveness across the organisation. By involving employees in the planning and execution stages, we ensure their commitment.

These insights and observations are fed back to management, enabling them to make operations more lean and responsive to evolving needs.