Emotions do not simply vanish when circumstances change. They leave a trace that may remain long after the event that triggered them has passed. In organisational life, this residue quietly but persistently shapes how people interpret their environment and respond to others.

When the Dust Settles: Middle Management as the Fulcrum of M&A Success Familiar territory? The merger is announced. Emails circulate,...

In the fragile and often turbulent terrain of change, nurturing desire requires something rare: a balance of psychological distance and relational depth.

When Coaching Encounters Autonomy: Navigating the Tensions of Growth, Resistance, and Safe Spaces Consider two coaching scenarios. In...

Hyper-Personalisation Begins with the Person In sales, the concept of personalising one’s approach is not new. We've long known that...

How Selective Disclosure and Confirmation Bias Undermine Leadership and Empowerment.

What really happens when no one speaks their mind—and what leaders might be missing. The illusion of alignment In many workplaces, the...

Enhancing Retail Performanc

Navigating Languishing - From Personal Reflection to Organisational Vision

Powerful Strategies to Supercharge your Call Centre Teams’ Energy!

True Essence of Work-Life Balance

Why light-touch support can move managers—and their teams—closer to what matters.   Not all progress is dramatic. Sometimes, the biggest...

Navigating the Clarity of Opportunities in the Midst of Uncertainty Perspective There’s a certain point in every manager’s journey when...

Building Psychological Safety at Work: Key Strategies

Creating a Diverse and Inclusive Workplace